Customer Service and Stock Specialist

  • Aldi
  • Forked River, NJ
  • time-alarm-solid 05-20-2024

Job Description

Join ALDI as a Customer Service and Stock Specialist and play a key role in creating an exceptional shopping experience for our customers. As a full-time team member, you will be responsible for merchandising, stocking, cashiering, and maintaining the cleanliness of the store. Collaboration with the ALDI team and the delivery of outstanding customer service are at the core of this position.

Duties and Responsibilities

  • Process customer purchases and maintain clean and organized merchandise displays
  • Assist customers effectively during their shopping journey
  • Collaborate with team members and provide clear communication to store management
  • Offer feedback on products, inventory, and operational issues
  • Participate in inventory counts and ensure accuracy
  • Adhere to cash handling policies to minimize losses
  • Follow company policies while ensuring document security and confidentiality

Physical Demands

  • Stock merchandise weighing up to 45 pounds from receiving to shelving
  • Engage in various physical activities like bending, reaching, lifting, and walking
  • Must be able to perform tasks with or without accommodations

Qualifications

  • 18 years of age or older
  • Proficient in providing prompt and courteous customer service
  • Capable of operating a cash register accurately
  • Skilled in using equipment like an electric/manual hand jack and floor scrubber
  • Ability to interpret and apply company policies
  • Strong communication skills and attention to detail
  • Works well independently and in a team environment
  • Organized, detail-oriented, and efficient multitasker
  • Meets local requirements for alcohol sales if applicable

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail experience is advantageous
  • Combination of education and experience providing equivalent knowledge

Benefits

At ALDI, we offer competitive wages and a comprehensive benefits package that includes a 401(k) plan, medical, dental, vision insurance, paid time off, and parental leave benefits. Join us and enjoy a supportive and inclusive work environment!