Customer Service and Stock Specialist

  • Aldi
  • Mattoon, IL
  • time-alarm-solid 04-22-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a key role in providing exceptional customer service, stocking shelves, cashiering, and maintaining a clean store environment, ensuring a positive shopping experience for our customers.

Position Type

Full-Time
Average Hours: 32-40 hours per week
Starting Wage: $16.50 per hour

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, stock shelves neatly, and maintain merchandise displays.
  • Provide exceptional customer service and assist customers with their shopping needs.
  • Collaborate with team members and communicate effectively with the store management team.
  • Participate in inventory counts and monitor inventory accuracy.
  • Adhere to cash policies and procedures to minimize losses.
  • Comply with company policies, uphold security, and maintain confidentiality.
  • Perform other duties as assigned.

Qualifications

  • Must be 18 years of age or older.
  • Ability to provide prompt and courteous customer service.
  • Efficient and accurate operation of a cash register.
  • Safely operate equipment and perform cleaning duties.
  • Excellent communication skills and ability to work independently or in a team.
  • Organized, detail-oriented, and able to multi-task.
  • Meet state and local requirements for handling alcohol.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience preferred.
  • Equivalent combination of education and experience.

Benefits

  • Competitive wages and benefits.
  • Medical, dental, vision insurance.
  • Paid parental and caregiver leave.
  • Employee assistance program and national discount program.