Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Customer Service Associate

Avis Budget Group is currently seeking a Customer Service Associate to be a part of our dynamic team. As a valued member of our enterprise, you will play a crucial role in ensuring customer satisfaction and providing exceptional service.

Responsibilities

  • Assist customers in the return process of their rental cars.
  • Meet and greet customers, secure keys, record mileage, gas levels, and any damage to vehicles.
  • Check vehicles into the computer system while maintaining excellent customer service standards.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training to enhance professional skills.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • Contribution towards transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Basic computer skills including typing and data entry.
  • Strong verbal communication skills.
  • Ability to work outdoors and flexibility for all shifts.
  • Previous retail customer service experience is a bonus.

About Avis Budget Group

Avis Budget Group is a prominent player in the mobility industry, encompassing brands like Avis, Budget, Budget Truck, and Zipcar. Join our team with over 70 years of experience and a global presence spanning 180 countries. Take this opportunity to embark on a rewarding career journey with us.

Note

Avis Budget Group is an equal opportunity employer seeking diverse and talented individuals. This role may involve prolonged periods of standing, walking, and vehicle handling. The nature and responsibilities of this position are subject to change based on business requirements.