Customer Service Representative - Grand Rapids

Job Description

We are hiring Customer Service Representatives to join our growing team at Avis Budget Group in Grand Rapids. As a customer service representative, you will play a vital role in providing excellent service to our customers during the return process of their rental cars. This is an exciting opportunity to be part of a leading provider of mobility solutions and to contribute to shaping the future of the industry.

Responsibilities

• Greet and assist customers during the return of rental cars.
• Perform vehicle inspection, record mileage, gas levels, and any damages accurately.
• Check vehicles into the computer system efficiently while maintaining a high level of customer service.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Basic computer skills for data entry.
• Excellent verbal communication skills.
• Flexibility to work different shifts.

Benefits

• Bi-weekly pay.
• Full on-the-job training and professional development.
• Paid time off.
• Medical, dental, and insurance benefits.
• Retirement benefits and employee discounts.