Customer Service Representative - Great Benefits!

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are actively seeking a Customer Service Representative to join our team at Avis Budget Group. As a valued member of our enterprise, you will play an essential role in ensuring customer satisfaction by assisting with the return of rental cars and providing excellent service.

Responsibilities

  • Meet and greet customers during the return process.
  • Secure keys and accurately record mileage, gas levels, and any damage to vehicles.
  • Check-in vehicles using our computer system while delivering exceptional customer service.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training to develop your skills.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • Contribution towards public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including typing and data entry.
  • Strong verbal communication skills.
  • Ability to work outdoors and on various shifts.
  • 6 months retail customer service experience preferred.

About Us

Avis Budget Group is a global leader in mobility services, encompassing well-known brands like Avis, Budget, and Zipcar. With a rich history spanning over 70 years and a vast presence worldwide, we offer a dynamic work environment and ample opportunities for personal and professional growth.